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ISO 9001:2008 for Small Businesses by Ray Tricker (28-Nov-2013) Paperback, by Ray Tricker
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Most helpful customer reviews
3 of 3 people found the following review helpful.
A fantastic resource for any small business
By Sam
I run a very small business working for some very big clients. Keeping up with the (big business) compliance expectations of our clients with our (small business) resources has been a constant struggle.
I had worked under ISO9001 quality systems in the past and have a good appreciation of the requirements (and benefits) but there is no way I could write a QMS from scratch. In this book Ray Tricker provides all the resources needed to make significant progress on developing a QMS without needing to pay for expensive consultancy (although external consultancy may still be necessary to achieve final compliance and certification). In my opinion, the fully editable example QMS alone is worth 100 times the price of the book.
As one would expect it gives the reader a clear understanding of what is required to achieve ISO9001 compliance but it also provides a useful tool to help you look at your business in a different way. So even if ISO certification is not a high priority, this book will still help you to think about those business processes that really add quality and value for your customers.
I would not hesitate to recommend this. It is so refreshing to find a resource that is genuinely designed to help small businesses and not just as a vehicle to sell consultancy.
3 of 3 people found the following review helpful.
Ray Tricker has provided a detailed, understandable, readable, applicable description of ISO9001:2008
By John N Gaffke Jr
Ray Tricker's book 'ISO 9001:2008 For Small Businesses stands out in a class of its own with step by step guidance to ISO9001:2008 certification that can be easily understood and applied by a non-quality specialist, It leads you through the detail of the standard and then provides detailed examples of the forms and information needed for certification. It provides detailed forms in the generic Quality Management System to set up up your own quality system and prepare for certification. The generic QMS found in the book is, at least for now, available for purchasers of the book as a readily customizable, complete set of QMS documents included in the book. There also is available from Ray Tricker, an excellent set of documents and instructions for performing audits both internal and external.
This is an excellent set of documents that will lead you through and provide you an understanding of the application of ISO9001:2008 to your system.
2 of 2 people found the following review helpful.
A must have for small businesses
By Dexxy
There are many standards written around quality control and quality management, but without doubt ISO 9001:2008 has become the standard that businesses should aim to be compliant with.
However this book is in a class of its own. It provides step by step guidance, tailored to the non quality specialist, on how to approach quality management and certification to ISO 9001 in a cost and time effective way.
It enables small businesses to reap the benefits of ISO 9001 certification with minimum effort and paperwork in a very reader-friendly manner.
The main advantage of the book however is the availability of a free copy of the generic QMS which can be customised to suit any sort of business or industry. In addition, a new chapter on the costs involved for an organisation to obtain registration to this standard is included.
I have no hesitation in recommending this book for any small business.
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